What a PEO does, and what stays your job
What a professional employer organization does under co-employment, what stays with you, how pricing works, and a worked comparison with made-up numbers.
A professional employer organization (PEO) takes on part of the employer role for your workers under a written agreement. Small and mid-size employers often consider one when payroll, benefits and compliance start to eat management time. This guide explains what a PEO typically does, what it does not do, how to compare offers, and what to check before signing. General information, not legal or tax advice.
Co-employment in plain terms
Texas's regulator, TDLR, describes a PEO as a firm that serves a client business by sharing employer responsibilities for the client's employees, so that the two are co-employers. In practice the PEO often becomes employer of record for specific purposes, such as running payroll and handling payroll tax reporting, while you keep directing the work, hiring and supervising. The exact split is set by the client service agreement and differs from one PEO to the next. Read it closely: it decides who is responsible for what when something goes wrong.
What PEOs commonly provide
- Payroll and payroll tax filing, often through the PEO's own tax accounts.
- Employee benefits, such as health insurance, offered through the PEO's plans. Pooling many clients can open options a small business may not get alone, but pricing and plan design vary a lot.
- Workers' compensation, often under the PEO's policy, with claims handling and safety support.
- HR support: handbooks, onboarding, policy guidance and help with employment-law questions.
- Technology: a platform where employees see pay stubs, benefits and time off.
- Retirement plans, which TDLR lists among the plan types PEOs may offer.
What stays with you
A PEO does not run your business. You still decide who to hire and fire, set job duties, control the workplace, and carry responsibility for safety at your site and for pay and discrimination decisions you make. You also remain responsible for licenses, permits and tax obligations of your own business. Ask the PEO to state in writing exactly which obligations it assumes, and which it does not.
PEO, ASO, payroll provider, staffing agency
- Payroll provider: runs payroll only. You remain sole employer.
- Administrative services organization (ASO): HR and payroll services without co-employment or pooled benefits.
- Staffing agency: supplies workers employed by the agency and placed at your site. A PEO instead serves the employees you already have.
How PEOs charge
Common structures are a fee per employee per month or a percentage of payroll, plus separately priced benefits and workers' compensation. Some bundle everything into one number. When comparing, line up each quote on the same assumptions (headcount, payroll, job classes, states, benefit choices) and ask what is included, what costs extra, and how the price can change at renewal.
A worked comparison (illustrative numbers)
Suppose a made-up employer with 20 employees and $1,000,000 in annual payroll gets two quotes.
- Firm A quotes $100 per employee per month for the administration fee: 20 x $100 x 12 = $24,000 a year, with benefits and workers' compensation priced separately.
- Firm B quotes 2.5 percent of payroll, which is $25,000 a year, but includes onboarding and off-cycle payrolls that Firm A charges for.
The headline fees are close. The real comparison depends on the extras, on benefit premiums and on workers' compensation rates. A one-line headline number is where quotes are easiest to misread, so ask each firm for the complete annual cost on your own census.
Is a PEO a fit?
A PEO tends to be considered by employers with little HR staff, employees in several states, or a wish for broader benefits. It may be less attractive if you want full control of benefit design, already have strong in-house HR, or have special workers' compensation needs. Ask for references from clients of similar size and industry, and speak to them directly.
Check the license first
PEOs operating in Texas are licensed by TDLR, which issues full and limited licenses. Look up the firm on this site and confirm on the TDLR license search. A license listing is a baseline check, not a measure of quality or price. For what to ask next, read questions to ask a PEO, and for the license versus IRS certification distinction see Texas PEO licensing and IRS CPEO certification. Official source: TDLR PEO program.
What a typical first year looks like
Understanding the sequence of events makes the decision less abstract. Typically, a PEO asks for your employee census, current benefits and workers' compensation details and returns a proposal. If you sign, the PEO sets up an onboarding period in which your employees are enrolled on its platform, your payroll data is loaded, and benefit selections are made. Your first payroll under the new arrangement is the moment to check pay, deductions and tax treatment carefully. After that, the PEO usually provides a named contact or a service team, renewal discussions several months before the end of the term, and a recalculation of benefit and workers' compensation rates.
Questions that decide whether it is worth it
- How much management time would we really save, and who currently does that work?
- Would our employees have better or worse benefits than they do now, and at what cost to them?
- Can we leave without penalty if it does not work out, and how hard is the exit?
- Are we comfortable that the PEO will share responsibility for the things the contract says it will?
If you cannot answer these from the proposal, ask the PEO to put the answers in writing before you sign.
Common misunderstandings
A few ideas come up often. A PEO is not the same as a staffing agency, and your employees do not become strangers to you. A PEO does not remove your responsibility to treat employees lawfully. And "pooled" benefits do not guarantee lower cost: ask how your group's rates are set, how they can change at renewal, and what happens to them if your own claims are low or high. Treat every claim in a sales pitch as a question to put in writing.
General information only, current as of the date above. The information on Texas PEO Finder is not a recommendation or a guarantee of anyone's work. A license record shows registration status on the date shown, not workmanship, insurance coverage at the time of your job, or suitability for your project. Confirm license, insurance and permits directly before you hire. Rules and programs change; check the official sources linked in this guide.